Camilla 42, Italy
Andrea 23, Czech Republic
I just wanted to say thank you for everything. It is important for me to write this as I don't want the result of the pregnancy test to influence my experience. I have been very impressed from start to finish with the care I received from GENNET.
All emails were replied to without delay and all my questions were answered everytime. I won't remember everyone's name but thank you to Nikola and Pavla.
My Skype appointment went well with Dr Valachovic. Even though I wanted the news to be better than the statistics he gave me, I understand he had to tell me the truth. I did get upset during the Skype interview and Dr Valachovic was very kind and empathetic. He did his very best to allay my concerns and I thank him for that. I also had a Skype chat with a genetic dr from laboratory. I don't remember his name but I thank him for clearly explaining the possible test we may have needed.
When I went to Prague I was very nervous. Here I will never forget a few key people. There was the most amazing nurse in theatre called Martina. I too am a theatre nurse and appreciated everything she did for me. I never thought I'd be able to laugh, I was so nervous but Martina read the situation so well and I felt very reassured and yes I did laugh. She held my hand as I went to sleep for the harvest. I will never forget how reassuring that hand hold was. I was so grateful that day and it is possibly the one thing I will remember the most from my experience.
The next person was Dr Danek who did the harvest. He was lovely. I was very grateful for his follow up afterwards. He came to my room a few times after procedure. I can't take NSAIDS so had bad period pain. He didn't stop till I was sorted. Thanks to the anaesthetist for the IV paracetamol. Dr Danek eventually gave an oral tablet I think called NO-SPA (drotaverini?) which I think did the job. I left the clinic comfortable and pain free.
I don't know the name of the embryologist but through Karolina doing the interpreting she was very good. From the start she was very clear about what was happening and over the following days that is what happened.
I also don't remember the name of the Dr who did the transfer but he was very gentle and I want to thank him for not hurting me. Again on this occasion Martina was there again. It was lovely to see a familiar face. She burst out laughing when I called at my husband not to touch anything blue/sterile!! It's difficult not to act like a theatre nurse!
Finally Karolina, what can I say. From start to finish both my husband and I were so reassured to have regular contact with you. All our emails were dealt with so diligently, never leaving a single thing out. Your personable skills are perfect for this job and we knew whatever the query you would have an answer for us. Thank you for never making me uncomfortable asking multiple questions all the time.
The first day my husband and I sat in the waiting room downstairs in GENNET, we noted your mission statement 'Where excellence meets hope'. It is one of the most accurate mission statements I have ever seen.
However things go with the pregnancy test, both my husband and I will be eternally grateful for your care.
Michaela 38, Czech Republic
The approach from all the nurses we met was absolutely amazing. The girls are friendly and empathetic. We felt abashed by Mrs Mokrá but only at the first session, but that feeling went away with other visits. The doctor is factual, practical and optimistic. We were really happy. We managed to have a baby at the first attempt.
Isabelle 40, Canada
I‘m a happy mother of two wonderful children thanks to the GENNET clinic. When we visited the clinic for the first time, we felt welcome. Our co-ordinator Nikola Musilová was very kind and willing. We were very nervous regarding the course of treatment, but everything was explained to us perfectly, so our nervousness became much smaller almost immediately. Our children are amazing and without the help of GENNET, we wouldn‘t know how wonderful it is to be a parent. We made our dream come true.
Tereza 42, Czech Republic
It's been 8 years since I came to see you for a baby. Thanks to the professional approach of all your employees and the beautiful and pleasant environment, it wasn‘t so difficult for my husband. We have a baby boy from IUI and I’m very thankful to you for him.
Petra 37, Czech Republic
I would like to share my satisfaction with Dr. Langerová. The Doctor is a top, professional, nice and empathic doctor. She explained to us everything in detail and did she mind that we were repeatedly asking about certain things and she was willingly talking to us about all the possibilities of conceiving babies. More such doctors please!
Kamila 42, Italy
I was very happy with Dr. Vokroj. Thank you once again for the perfect approach. Thanks to you, I have now a seven month old beautiful girl at home.
Daniela 38, England
Our experience with the GENNET clinic is only positive. The nurses and doctors we met were excellent. Specifically, IVF co-ordinator Karolína Lavičková is excellent - professional, empathetic and friendly. I appreciate the work you do!